Truespeed: the local company bringing Bath the full-fibre broadband it deserves
As a growing, award-winning business based right in the heart of Bath, Truespeed are excited to be bringing our full-fibre network to new areas throughout the city we call home.
Some of you may know Truespeed as the broadband provider that strives to do things differently; the one bringing guaranteed speeds and ultrafast broadband to homes and businesses across the South West.
Maybe you know Truespeed as the provider that ¬(unlike some of the others) installs a full-fibre connection directly to your router. Or maybe you know us simply as “the broadband company with the bright pink vans”.
We’re a mixture of all those things – but we’re also a whole lot more.
Who we are…
Truespeed is a growing (and award-winning) Bath-based business with a community-focused ethos at the heart of everything we do.
Since our foundation in 2014 we’ve been on a mission to do things differently, and provide the hard-working people of the South West with the ultrafast broadband they deserve.
Nine years on, we’ve now passed more than 80,000 properties with our network (meaning each can connect to our services) and connected over 16,000 customers (and counting) to our full-fibre broadband.
Doing things differently doesn’t just mean going the extra mile for our customers, providing them with guaranteed speeds and ultrafast connectivity, we proudly provide our customers with a broadband experience like no other.
For us, it’s also about giving entire communities the opportunity to enjoy all the brilliant benefits of full-fibre connectivity. How? By providing local schools and community hubs passed by our network with free, broadband for life. We’ve provided over 150 free connections to date, meaning over 5,700 pupils now have access to ultrafast broadband.
As a local business, we also support the many causes and initiatives that form the backbone of the communities we live in, love, and connect to our network – all to help secure the future of the South West for generations to come.
How we do it We’re building our very own full-fibre network. A huge step away from the outdated, existing copper-networks other providers use, Truespeed’s network is entirely our own. So whenever you see our teams out on the road building the network, know that the very best broadband technology is being installed.
In fact, 2022 alone saw us build more of our network than we did between 2016 and 2020, bringing ultrafast connectivity to tens of thousands of new homes and businesses throughout the South West. A huge step forward in bringing the region out of the digital slow lane!
And when it comes to building the network in new areas, we look to use existing infrastructure (such as telephone poles and underground ducts) whenever we can – maximising the efficiency of our builds and minimising any temporary disruption.
What this means for you
Unlike other providers – who run your fibre broadband to a box up the road and leave the rest to an old and slow copper cable – we connect our full-fibre lines directly to your home. That’s why you’ll always receive the speeds you pay for.
Our ultrafast speeds are supported by ultra-reliability, so you can say goodbye to loading wheels and peak time congestion, while our Whole Home Wi-Fi ensures you can enjoy a consistently fast connection throughout your home.
And, with our 30-day money-back guarantee, you can cancel your contract and receive your money back – no questions asked – if our broadband isn’t truly better.
How you can discover truly better broadband Fancy switching to a local broadband provider with a passion for supporting the community you call home?
Head to our Home Broadband page and check your postcode to see if we’re in your area, and discover truly better broadband today.