Founded in 2011 by Marcus Spanswick, who already had 20 years’ experience in the industry, Mardan Removals and Storage Ltd is a professional full-service removals company based in the beautiful Georgian city of Bath.
“The company aim,” says Marcus, “is to meet your specific requirements with our fully vetted and experienced removals staff. No project is too big or too small. No one day is ever the same; from home to commercial, local to international, big and small moves, the Mardan team are always busy ensuring their customers have a stress-free and seamless move.”
Mardan started with an 18 tonne and a 3.5 tonne vehicle. April 2011 was a busy time for Marcus – having 10-month-old twin boys at home, life was hectic. Despite this Marcus held fast to his belief and confidence that he could deliver a high standard of removal, exceeding that of his competitors and well-known companies, a philosophy, which still drives the company to this day.
Marcus wanted to build a company that he and his team would be proud of. The key to the company’s success is providing a personalised service, treating each customer as an individual to ensure they get an excellent removal service. “As a team we take pride in our work and undertake every job as if we were working within our own home”.
The team at Mardan has a great deal of experience, giving their customers the confidence that their move will be safe and completed with care. Marcus is proud of his removal team; drivers, porters and the office staff. They are enthusiastic, dedicated and enjoy working together. They are a very close team and their hard work is reflected in all of Mardan’s positive feedback from customers.
A family business
Mardan has grown significantly within its first seven years, earning a reputation for reliability and excellent service that has led to returning customers and completing moves for large commercial companies. Mardan feel that the key to their success is the team’s over whelming experience and time working in the industry.
Mardan’s vehicle fleet now consists of two 18 tonne vehicles, one 7.5 tonne vehicle and three 3.5 tonne vehicles. The company’s growth has enabled it to offer storage, currently to upwards of 70 customers, at its yard in Bath. Mardan is also now a family business as Marcus’ wife Clare has joined the team, taking a career break from physiotherapy, ensuring the ‘behind the scenes’ work is as seamless as the removals.
Commercial and Domestic Removals
Mardan do not use agency or staff that are not experienced in removals. Work starts at just before 7am, ensuring the teams are at their removal location by 8am and it has been noted by customers how hard and diligently they work. They ensure customers’ goods are professionally packed and use the best quality packing materials on the market. They also recognise that the packing of their customers’ goods is an extremely important aspect of a removal. All furniture is blanketed onto the van then tied securely.
The team is fully trained to handle all items, however specialised they might be, so that customers can be assured their goods will be packed and handled with the utmost care and attention.
Marcus’ job has evolved over the seven years and gone are the days that Marcus was a porter. His days now are full of variety including quoting potential customers, typing quotes, logistics, training and ensuring all vehicles are maintained.
The teams always make sure customers are happy with the removals and that all requirements are filled before leaving the customer happy in their new home. “We always encourage our customers to feed back to us regarding the service they have received,” says Clare. “We are extremely proud of all our feedback and this provides us with a great deal of job satisfaction.” After a successful day the team clean and tidy the vehicles so they are ready for the next day.
Mardan also undertake many commercial moves of any size whether office or warehouse, machinery or safes. Mardan have specialist equipment and its vehicles have lifting equipment, making such moves effortless.
Storage and self-storage
Storage has become an increasingly integral part of Mardan’s service. Mardan has extended its services to offer cost-effective storage solutions for Bath and the surrounding areas. The containers come in different sizes, are available at competitive rates and are offered with flexible rental and vacation periods. Furthermore, customers can rest assured in the knowledge that their items are stored in a highly secure yard, which is monitored by 24-hr CCTV. Warehouse storage is also available for customers who do not require regular access.
Mardan have many years experience of packing goods for overseas removals and shipping internationally, single items or a full containers anywhere in the world. Mardan ensure customers’ goods are professionally packed and use the best quality packing materials on the market and a fully inventory is completed.
Mardan’s goal this year is to expand. During the summer it will increase the number of self storage containers and upgrade its office facilities providing customers with a welcoming and friendly meeting place to buy materials and for its commercial customers a comfortable environment in which discuss various aspects of their moves.
To find out more, visit: mardanremovals.co.uk